HARRY PHAM

Level 3 of B. Tech - McMaster University
Full-stack Developer

Education

Bachelor of Technology, Software Engineering
September 2023 - April 2026
McMaster University | Canada

Computer Engineering Technology
September 2017 - September 2020
Seneca Polytechnic | Canada

Electronic Engineering Technology
September 2017 - April 2020
Seneca Polytechnic | Canada

Work Experience

IT Service I
1 year - CompuCom Inc. | Canada

Provided IT solutions related to troubleshooting network devices, workstations and actively participated in major projects at BMO Eaton Mall, Mississauga, and Whitby
Collaborated with clients to deliver optimal solutions, leading to an 80% high-performance rating and nearly 90% satisfaction
Achieved Dell and Lenovo certification in the diagnostic and repair of workstations

Computer Technician
3 years - Advanced Skytech Ltd. | Canada

Led a production team through high-demand periods, resulting in 100% fulfillment of client orders and quality requirements
Performed troubleshooting for major computer business brands such as HP, Lenovo, and Dell, leading to a 90% rating in individual performance

Projects